Funnels
Follow leads to customers, stage by stage.
In your head, jot if needed · no calculator why?
Opens at level 10.
Lesson and untimed practice
Read the full lesson and try each skill without a clock. About 3 minutes to read.
skills · practice stats
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Customers from a funnel not tried yet
worked example
You have 600 leads. Assume 20% book a meeting and 10% of meetings become customers. How many customers does that funnel give?
Answer: 12
- Each stage uses the stage before it as its base.
- 600 × 0.2 = 120 meetings; 120 × 0.1 = 12 customers.
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Overall conversion rate not tried yet
worked example
Assume 75% of leads book a meeting and one fifth of meetings become customers. What percentage of leads become customers?
Answer: 15%
- Multiply the stage rates: 0.75 × 0.2 = 0.15 = 15%.
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Leads needed for a target not tried yet
worked example
Assume 25% of leads book a demo and 50% of demos become customers. How many leads do you need for 60 new customers? (Round up to whole leads.)
Answer: 480
- Overall rate = 0.25 × 0.5 = 0.125.
- Leads = 60 ÷ 0.125 = 480.
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Stage conversion rate not tried yet
worked example
270 free trials produced 54 paid customers. What is the trial-to-paid conversion rate, as a percent?
Answer: 20%
- 54 ÷ 270 = 0.2 = 20%.
rest ladder
- 1 day
- 3 days
- 7 days
- 14 days
- 30 days
- 60 days
- mastered · every 90 days